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Bluetooth File Transfer between Android and Windows Phone (& The Problem)

I am seeing a lot many Windows Phone users complaining about failure in transfer of files from a Non Windows Phone to a Windows Phone and vice versa over Bluetooth. After investing and testing around a lot, I see the problem does exist which is because of unstable connection made between these devices. This happens at least 4 in 10 times.

There is a temporary way out but we need a permanent solution. I have summed my whole experience in the video below followed by details in text.

Watch On YouTube

The Problem:

It seems that even though Windows Phone follows the standard, there is a mismatch. I would have skipped the verification of standards if it happened with other devices too; but it is always the Windows Phone.

When I connect my Windows Phone to any other Android or even a Personal Computer, the connection gets lost after as low as 2-3 seconds.

  1. You turn on Bluetooth on both the devices.
  2. Pair them.
  3. Next you select a file from Android or iPhone and select Windows Phone as destination, You will encounter an unknown error.
  4. Now if you look at your Windows Phone Bluetooth settings, you will see that the phone is no more connected with the other mobile.

Bluetooth Windows Phone Transfer

Temporary Solution:

After trying it out a couple of hit and trial the best solution is to connect Windows Phone with Android just before you hit share file from Android or iPhone.

  1. You turn on Bluetooth on both the devices.
  2. Pair them.
  3. Keep the Bluetooth Settings section open on your Windows Phone
  4. Next you select a file from Android or iPhone and select Windows Phone as destination.
  5. Quickly Tap the Android or iPhone Name in the available Bluetooth devices which is displayed in Bluetooth settings of Windows Phone.
  6. Doing this will make sure the connection is live when you are sending file from Android or iPhone.

Where do the received files get saved

  1. If it’s an Image, It will be saved in saved images in photo library
  2. If it’s an Office document, check Office Hub App
  3. If it is a PDF File, It will be available right inside the app you used to open it.
  4. Music & Videos goes into their hub.

Sadly if you have any file which is not supported in Windows Phone it will get lost. You may receive that file in your phone but when you tap to open, it tries to find an app for it and if it fails, the received file is lost.

About Ashish

A die hard fan of Windows, Windows 10 Mobile, Windows Phone and Xbox, Loves to Do Video reviews on Windows Phone Apps, Games, Xbox Games, Xbox Tutorials. He Owns a Lumia 950 XL, Lumia 550, Lumia 1020 & BLU WIN HD LTE and have used all the Lumia Phones and Non Lumia Phones as well.


    • chandrabhushan


    • lalit

      yes u can

      • tupack

        i have lumia 800 7.8. how can i transfer any file…?

  • shaun

    I can’t even transfer to another windows phones even though it recognizes the other window phone.

  • sajincorn

    how to store dowloaded videos into the video hub or creation one file

  • shankar

    i am not able to trasfer between my lumia 510 and an android phone.

    • Ashish

      Did you make sure that it stays connected just before the transfer?

      • Ashu Rao

        sir how can i transfer files between iphone to android or android to iphone with out internet. bluetooth , like flash transfer software.

        plz tell me the free way ……

        plz suggest me at…..


        • Ashish

          Check if there is an option which says copy contact over Bluetooth or option which allows you to select all the contacts and then transfer over.

      • Ahmed

        Hi Ashish

        I have update my windows 8 to windows 8.1… now the problem is if I am trying to get connect via bluetooth it got connect and then keep getting disconnected in 2 secs…. my laptop (it has now windows 8.1) is showing my lumia 525 phone in Bluetooth devices list but keep getting disconnected.

        Any help on this



  • michael

    I have exactly the same problem trying to transfer files from Android phone (Samsung Galaxy S Plus) to a Windows 8 phone (Nokia Lumia 925) but the above “workaround” works. I noticed that if I try to use the Windows app.”Transfer my data” to be used when transfer contacts etc. from an old phone the new Windows phone the bluetooth connection does not disconnect. Hopefully they will fix this bug with an update?

  • bipin

    transferred video goes also goes in saves pictures in photos not as u r saying in music+video hub…..

  • akhilesh

    in my lumia 520 their no option of share button in videos after long tap, even on pairing with other window phone…pls help me

    • lalit

      there is option of share button in videos which u download or receive videos they go in photos option we should first pair th device after wards u can send ur video file
      i m using same mobile

  • Earl

    Microsoft definitely has some work to do. Tried transferring pictures from my wife’s Android to my Lumia 520 using bluetooth. My phone told me that it successfully transferred 54 of the 100 some pictures but when I tried to find them in my Lumia’s “camera roll” there was nothing there. Obviously my phone did not recognize the file type as mentioned by Ashish in the above article.

  • Ashish

    HI, Recently I have bought Nokia Lumia 520, and when i connected with my laptop using bluetooth and transfer file from Laptop to phone following case happning:

    1) File size 120kb or less transfer successfuly.
    2) File size more than 120 kb or song or image is not getting transfer from PC to mobile.
    3) transfer between 2 phone is happening successfully.

    Can anyone help me why second case (File size more than 120 kb or song or image is not getting transfer from Laptop to mobile.) file is not getting transfer successfully.

    I have 8 GB SD card and 4 GB Phone memory free.


  • how can i transfer videos via bluetooth in my windows 8.1????? plz i need urgent help o…..

  • Ju


    Tried to transfer data from my galaxy y to Nokia lumia 520 asks for phone book request but can’t find to confirm . Have tried deleting link and started again but is there a problem with the connections ? Any help appreciated

  • kuldeep123

    i have nokia lumia 900 with window 7 ,problem is same as u it can’t pair with another phone connection shoe ‘connection fail’Before sending i will paired it but not support device shoe on screen

  • asavari

    how do i share/send pdf files through lumia 520?

  • sir ,I have a doubt …can we transfer files,images , video etc from a android smart phone to
    personal computer …with just bluetooth connection

    • Ashish

      Yes you can.

  • sagar

    is flash tranfer or zapya softwere avilable to windoes 8.1 phone

    • Ashish

      What do they do ? Can you link to android or ios version?

  • Yash Verma

    i have problem with saving the data. instead of setting “SAVE to SD card” option, data is stored in phone memory…

    pls help


  • ayman

    i have lumia 620 , when i receive some files, my phone receives them separately and i have to accept every file separately.. but on android phones, the receive these files successively as if they are one file.

  • Sohail Khateeb

    i have luia 520 with windows 8.1.am not able to send the files via bluetoth nor received.
    on the other mobile it shows that file is sending
    bt on lumia 520 it doesnt show.

    anyone help

  • Prescharming

    Can u pole pls create flashshare app on windows phone?

  • MilaJonathan
  • Iphone has Bluetooth?

  • maj

    I tried it on Lumia win10 and it worked

  • Dmitriy Sh.

    Windows Phone operating system again proves to be miserable,