Amazon’s Alexa is probably the most popular Voice assistant right now, and in case it gets stuck, it will smartly recommend third party skills so you can get your query answered. So instead of saying “I don’t know”, Alexa will find something that can help you and recommend you to use it. This news makes sense because it was only recently when Microsoft & Amazon signed up for recommending each other services to make this ecosystem free from any device dependency.

This was shared in a video shot by Bret Kinsella from VoiceBot, where he was asking to find out about “Apple stock’s 52-week low price”, but then Alexa recommended for a third party skill by Opening Bell. This came as a surprise because it’s not a mentioned feature, but I am guessing that Amazon is opening up Alexa for these scenarios which are great from cross-platform, and also it makes sure people don’t think of any alternative for Alexa. In short, retains the customer for a longer period.

However, this seems to be inconsistent. It seems when Alexa fails after several attempts for “not so straightforward” question, it tries to figure out which third party app. However, on multiple attempts for the same question in different manners, Alexa finally figured out the intent, and then answered the question where it failed.

It seems Amazon is building “Suggested” feature something which we have seen in our searches in Google. When this becomes official, we should see Amazon adding a “tag” like the feature and Alexa finding those tags to figure out which skills to recommend for that query. Check out the video below: