Cancel Auto Renewal and Turn on Xbox Live Gold Membership without Calling Support

Finally after got an update with Metro Like Dashboard, Your Account has option to cancel or disable Automatic Renewal of your Xbox Live  Gold Membership. Prior to his you had to call the Xbox Support to get it done but now its oppoiste. Once you change to Manual Renewal, you need to call Xbox Support Team to get it changed to Auto Renewal. However there is a way to get it turned on without calling the Xbox Support.

Cancel Auto Renewal Gold Membership Xbox

How to remove Auto Renewal ?

  • Login to your Xbox Account at
  • Select Social Tab and look for a option which says “My Account” right under your avatar.
  • When you go to My Account, You will see Automatic Renewal option with link to change it.
  • Go next and turn it off. You will get to read the following warning :

Once automatic renewal has been turned off your membership will not renew at the end of its term.

If you extend your membership by redeeming a prepaid code prior to the expiration of your current subscription, auto-renewal of your subscription will be reactivated.

If you’d like to reactivate automatic renewal, please call Xbox Support

So How to get it Auto Renewal Subscription Activated again without calling support

The catch here is that if you want to activate it back without calling Xbox Support, Find a code which can extend your membership i.e. Like a One Month Free subscription just before your membership is getting expired and it will switch to Auto Renewal.

After Cancellation you are asked why you wanted to confirm and I am sure what most people will give is that they wanted more control. I am sure many users who are away for sometime after the expiration can save some months.

Another thing you will notice is that if you click on Change right next to Auto Renewal, it will take you to Xbox Support Contact page where you need to select Billing and then go ahead with the change request.

About Ashish

A die hard fan of Windows, Windows 10 Mobile, Windows Phone and Xbox, Loves to Do Video reviews on Windows Phone Apps, Games, Xbox Games, Xbox Tutorials. He Owns a Lumia 950 XL, Lumia 550, Lumia 1020 & BLU WIN HD LTE and have used all the Lumia Phones and Non Lumia Phones as well.